Tallify documentation
How Tallify works for South African financial advisers: onboarding, the guided fact find, advice in four stages, reviews, approvals and the controls.
Tallify is a practice system for South African financial services providers, built on the onboarding of the client. A new client gets one personal link. From it they sign the disclosure letter, complete the guided fact find and send their ID and proof of address. The fact find is read by code. The advice is then built in four stages: code builds the client's position, the adviser records the decision on a worksheet with a quoted premium for every risk need the client wants, code builds the financial needs analysis, and Claude (from Anthropic) writes the Record of Advice's narrative around that fixed decision from de-identified facts. The adviser reviews, signs and files. Client communication (replies, reminders, birthdays, market updates) runs through approvals.
Each practice is its own installation on a server in South Africa that Tallify operates, or runs on a server the practice controls. Tallify is priced per adviser a month, with a 7-day free trial: see Pricing.
The three intelligences
- Advice Intelligence. The onboarding link (the disclosure letter signed online, the guided fact find, ID and FICA), the fact find read by code, and advice in four stages: a position document and a needs analysis built by code, the adviser's own decision with quoted premiums, and a Record of Advice to section 9 of the FAIS General Code of Conduct, delivered as PDF and Word for review and signature. The model has no say in the products. Photos and notes work too, through the assisted channel, and every figure from them is checked by the adviser.
- Book Intelligence. A daily fund movement check and a weekly cover review across the whole book, with findings that track when a gap first appeared and when it was resolved, and the client's picture: cover gap thermometers and a cash flow river.
- Client Intelligence. Replies to client emails, birthday and review reminders, fund notices and market updates, drafted in the adviser's name and held for approval until a named person approves them. WhatsApp for clients is coming soon.
What Tallify never does
- It never files a draft as a final advice record. A person approves every filing, after the adviser and the client have signed.
- It never chooses the products. The adviser records the product, the cover and the quoted premium on the worksheet; the model only writes the narrative around that decision.
- It never sends a drafted message to a client without a named person approving it, unless the practice has listed that kind under Messages sent without approval (none by default). The practice's templated emails (the fact-find pack, the review, the client's copy of the signed letter, the receipt for a returned fact find, the welcome email, the client's picture) wait under Review email approvals too, where the wording can be edited before they go. The only messages that go at once are the one-time code for signing the Record of Advice and needs analysis, and an email a person writes and sends themselves from the client's card.
- It never lets identifiable client data leave the practice. Names, ID numbers, dates of birth, contact details, addresses and health details are removed by code on the practice's server before anything is sent to Claude, and a check stops any request that still carries them.
- It never gives advice. The FAIS representative gives the advice; Tallify builds, drafts and monitors.
How you reach it
The console is a web application. A hosted practice has its own address, such as https://<practice>.tallify.co.za/admin, behind the Tallify sign-in and an emailed sign-in code. A practice on a server it controls can keep the console on its private network (Tailscale) only. Clients never use the console: they use their personal onboarding link, and their review link once a year.
How this documentation is organised
Getting started covers sign-in, a tour of the console, your first week and your setup. Onboarding follows a new client from the personal link to a signed letter, a completed fact find and their ID and FICA documents. Client communication covers replies, templates, reminders and market updates. Intake, Advice and Monitoring follow the life of a client file. Registers describes the data the practice keeps. Administration is for the person who runs the installation. Security and compliance explains the controls and points to the Security page.